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tortoise hair

Does the Rapidity of Live Chat Influence Site Visitors? Experiment Results

November 1, 2019

Reading Time: 4 minutes The adage “slow and steady wins the race” sounds frequently in our ears.  The story of the tortoise…

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annihilation

Avoid the Annihilation of Your Website

October 31, 2019

Reading Time: 3 minutes Field of Dreams For centuries, companies have been trying to refine their sales and support funnels and trying…

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demo pricing bots

Demo vs. Pricing: Which bot generated 213% more revenue?

October 30, 2019

In Conversational Marketing by David Cancel, he describes a website as a store. But what happens? The customer walks through the…

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live chat derek boggs

Chatbots vs Forms: The Ultimate Showdown

October 28, 2019

Reading Time: 4 minutes It seems that since the dawn of time (or at least the dawn of the Internet) companies have…

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Chat Experience

How To Improve Your Companies Live Chat Experience

October 23, 2019

Live chat works. It gives customers the opportunity to ask for help when they need it without being bombarded by…

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retargeting bot

Case Study: Retargeting Bot

October 14, 2019

Picture this: a new person visits your website, looks around for a bit, and starts to interact with your brand-new…

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sales love chatbots

How to Get Your Sales Team to Fall in Love with Chatbots

September 18, 2019

Reading Time: 3 minutes Chatbots are the way of the future, but just like any new technological advance, there are always some…

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3 Reasons Why Chatbot Fail

3 Reasons Why Chatbots Fail

August 23, 2019

Building and deploying a chatbot shouldn’t be that hard, right? And it’s not, but it takes more time and effort than you might think. Since chatbots are still relatively new, most companies don’t have teams specifically dedicated to implementing and optimizing a solid chatbot optimization strategy. It can take a lot of time and manpower to get your chatbots up and running.

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infographic how and why live chat

The How and Why of Live Chat

August 7, 2019

Live chat used to be “a nice option to have.” Its job was to look flashy and make customers feel…

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4 Benefits Of Using Chatbots In the B2B Industry

4 Benefits Of Using Chatbots In the B2B Industry

February 25, 2019

Ten years ago, the thought of marketing and technology coinciding and collaborating hand-in-hand would be thought to be a strange…

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Benefits Of Chatbots

4 Benefits Of Using Chatbots

February 19, 2019

There are a lot of ways you can use a chatbot for sales & marketing. Below we compiled the top…

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