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Reading Time: 4 minutes The adage “slow and steady wins the race” sounds frequently in our ears.  The story of the tortoise…

Reading Time: 3 minutes Field of Dreams For centuries, companies have been trying to refine their sales and support funnels and trying…

In Conversational Marketing by David Cancel, he describes a website as a store. But what happens? The customer walks through the…

Reading Time: 4 minutes It seems that since the dawn of time (or at least the dawn of the Internet) companies have…

Live chat works. It gives customers the opportunity to ask for help when they need it without being bombarded by…

Picture this: a new person visits your website, looks around for a bit, and starts to interact with your brand-new…

Reading Time: 3 minutes Chatbots are the way of the future, but just like any new technological advance, there are always some…

Building and deploying a chatbot shouldn’t be that hard, right? And it’s not, but it takes more time and effort than you might think. Since chatbots are still relatively new, most companies don’t have teams specifically dedicated to implementing and optimizing a solid chatbot optimization strategy. It can take a lot of time and manpower to get your chatbots up and running.

Live chat used to be “a nice option to have.” Its job was to look flashy and make customers feel…

Ten years ago, the thought of marketing and technology coinciding and collaborating hand-in-hand would be thought to be a strange…

There are a lot of ways you can use a chatbot for sales & marketing. Below we compiled the top…