- Customers expect companies to be well informed about their personalized information during an interaction. Personalization influences buyer behavior.
- Personalization is used to create AI generated gift messages that correlate with the gift being sent.
- Enhancing user experience is done through an AI guided process of selecting, customizing, and sending gifts.
- Predictive analytics aids the placement and customization of orders. AI can leverage a plethora of historical data and personalized data trends to contribute to the customization process.
- Explore AI tools to become more efficient.
Katie Penner is the Head of Sales Development Strategy and Enablement at Sendoso. She brings to the role over a decade of invaluable sales experience and a proven track record of driving success. Her unwavering commitment to excellence is evident in her proactive approach to embracing cutting-edge trends and optimizing her team's productivity through the strategic implementation of advanced tools.