Increase output and scale faster with Cloud Employees

Cloud Employees intelligently and continuously adapting to drive measurable business outcomes.

Fast, Trained, and Built to Scale

Cloud Employees are built on the Signals Data Engine; this means they have access to your content and tech stack and can respond in seconds with real-time buyer insights while integrating into existing systems.

Multi-Channel

Cloud Employees operate seamlessly across phone, email, chat, SMS, and social and let organizations be wherever their buyers are, connecting how they want to connect.

Pre-Trained

Cloud Employees come pre-trained, based on insights from more than 1 billion conversations in the Signals Data Engine, so they understand what a positive conversation is and deliver immediate value without training.

Continually Evolving

Cloud Employees’ behavioral models continually evolve based on recent successful and unsuccessful interactions. Additionally, they consume a constant stream of behavior signal information, such as web, social, news, jobs, funding, and forum data.

Integrated

Cloud Employees access the full context with deep CRM, ERP, and business and automation system integrations, like Salesforce, Hubspot, Google Ads and Analytics, LinkedIn, Slack, Make.com, Marketo, and Shopify, into a holistic, seamless experience.

Always Available

Cloud Employees interact bi-directionally in real-time quickly with full situational awareness with a 99.99% success rate. Signals’ innovative low-latency approach removes friction from conversations that should be fast and efficient.

Accurate

Cloud Employees use a proprietary RAG and Model Context Protocol system to ensure brand-specific, accurate responses. Customers can connect Cloud Employees to public and custom models to take advantage of the latest advances.

From Data to Action

The Signals Data Engine combines five data elements:

Internal Knowledge

Built with your company’s onboarding documents, website, training, and playbooks. This information empowers Cloud Employees to represent your company, brand, products, and vision.

Tool Integration

Connects across your CRM, ERP, marketing tools, calendar, communication systems, and more. Signals Data Engine helps Cloud Employees qualify questions and provide buyers information that is buried within your siloed tools.

Buyer Behavior

Tracks real-time buyer activity across the web, email, social media, review sites, and forums. Cloud Employees listen and understand digital signals, preventing them from wasting buyers' time and reducing redundant conversations.

Conversational Data

Cloud Employees come pre-trained on over a billion conversations that provide best practices analyzed by industry, geography, company size, and buyer goals. This means they deliver immediate value without additional training.

Enterprise Grade

Secured by Signals’ data governance framework to ensure data quality and security.

Integrated with 100+ Integrations for a Holistic Buyer Experience

With integrations into 100+ tools, Cloud Employees can access all of their data, update records, trigger workflows, and personalize every interaction automatically.

Cloud Employees for your Industry

Where chatbots assist and copilots nudge, Cloud Employees take full ownership of tasks like follow-up, qualification, booking, or candidate screening. They're trained on billions of real conversations, remember every interaction, and improve over time.

Healthcare

Automate front-desk tasks like reminders, reschedules, payment reminders, and post-visit check-ins to reduce no-shows and keep schedules full.

Manufacturing

Qualify leads, respond to inquiries, and provide basic and technical support.

Technology

Route demo requests, book meetings, follow up on trials, and initiate upsell opportunities.

Professional Services

Handle contact forms, appointment requests, and initial client intake.

Hospitality

Invite customers to events, help registrants navigate events, and promote webinars.

Human Resources

Facilitate candidate sourcing, screening, and initial interviews to help streamline the candidate experience.

From Tools to Teammates

Unlike traditional tools and AI agents that require tedious customization and constant oversight, Cloud Employees are built to go beyond tasks and act with full context from day one.

AI Agents

Trained for one function

Siloed into specific tools

Act on a designated prompt

Single-channel Engagement

Functions like a tool

Cloud Employee

Trained on your company's content, goals, brand, and tech stack

Full access to data, tools, and behavioral signals

Evolving prompts with knowledge of buyer behaviors and history

Multi-Channel Engagement. Combines email, phone, SMS, and chats.

Functions like a teammate

Not a Tool. A Workforce.

Welcome to the future of work. Scale faster, work smarter, and boost output instantly—with a Cloud Employee built for your business.

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