Key Takeaways
- Data metrics are the first step to successfully building a community-based cadence.
- Understanding your data helps you understand why people are interacting with your community and allows you to plan accordingly.
- Diving into the pros and cons of using NPS-styled scoring as your ‘north star’.
- Creating engagement pods on specific topics helps give people access to topics that keep them coming back for more.
- The heart and soul of your community should not be automated – but you can automate things behind the scene to help boost your community engagement.
Joel Primack
Joel is the Co-Founder of Revenue Era, a community for marketing teams obsessed with driving revenue. Additionally, Joel is the host of 'The Community-Led Growth Show.' Previously, Joel was a Social and Community Specialist at Lattice and served in their Resources for Humans Community - a community of knowledge sharing for HR and People Ops professionals. Joel is the Guru you need for learning about community building, and how to stay relevant by creating recurring content!
