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Privacy Policy

Chatfunnels, LLC dba Signals Privacy Notice

Last Updated: June 1, 2025

Effective Date: June 1, 2025

Chatfunnels, LLC dba Signals and its subsidiaries (collectively, “Signals”,“we”, “us” or “our”) respect your privacy. This Privacy Notice explains how we collect, use, disclose and protect personal information, and how you can manage the personal information we collect about you. This Privacy Notice applies to any website, online service or other interaction with, Signals, and as a result of the services we provide to our customers.

Most of the sections in this Privacy Notice apply to everyone. There are sections below that only apply to certain individuals who are located in, or are residents of, certain jurisdictions.  ThisPrivacy Notice does NOT apply to the websites or services offered by Signals’ customers, partners, or any other third parties.

Depending on the circumstances, Signals may use different legal bases to process personal information. In some circumstances, Signals processes personal information when required to do so by law, or if necessary to protect your interests, our interests, or the interests of a third party. Signals may also process data when it is in Signals’ legitimate interests, provided that such interests are not overridden by the fundamental rights and freedoms of individuals. A few examples of these legitimate interests are: to provide our services to customers; to operate our business; or to maintain security.

Personal Information We Collect from You

You may provide your first and last name, email address ,phone number, contact details, information about the company you work for and your role there, content you post, like or repost or events you participate in via social media, and other personal information provided directly to Signals when you interact with us or our services (for example, information shared via emails, texts, chats, phone calls).

We also may collect personal information about you through your device or browser while you are using or visiting our sites or services, or when you engage or interact with us, such as by responding to a text message or opening an email. This personal information may include your IP address, device identifier, geographic location, or usage information such as browser type, browser version the website pages you visit, the date and time of your visit, the time spent on those pages, unique identifiers, diagnostic data, authentication, analytics, and other information that allows us to provide you with a more personalized experience. Please see our Cookie Policy at https://www.getsignals.ai/cookie-policy to learn more about how we use Cookies and Tracking.

Personal Information We Receive from Other Sources

In addition to personal information we collect from you, we may receive personal information about you from other sources, or through our own research. We may receive your personal information from Signals customers.We may also receive your personal information from third-party service providers or partners, email campaigns, and marketing partners. Such third-party data may include your first and last name, professional/business contact details (including mobile phone numbers and email addresses), personal email addresses, personal phone number, company information, and demographic information.

We collect personal information from a variety of publicly available and other sources, including

  • company websites
  • company blogs
  • press releases
  • news articles
  • magazines
  • social media
  • our customers
  • data brokers
  • other content published by or on     behalf of a company by third parties.

From these sources we obtain many categories of personal information related to where and how individuals do business. We do not intentionally collect from third parties sensitive personal information like health information, biometric data, or credit card information of non-customers.

We may also generate or receive predictive data or inferences about business users such as account characteristics, interests or business buying behavior.

How We Use Personal Information

Signals uses personal information in the following ways:

  • For providing and improving our services. We use personal information to operate, improve and personalize our business and services. This use includes collecting data through integrations with customer relationship management (CRM) or marketing automation (MAS), email, chat, text, SMS, voice calls, or other systems, troubleshooting or improving our services, interacting with you or third parties such as our customers, service providers and partners, making inferences, and deriving insights, trends, use, and analytics, whether actual or predicted, from personal information collected. We use personal information to augment, create, validate, enrich, or enhance existing data sets. We may work with third parties to receive data or insights and combine that information with the data and insights we already have.
  • Analyzing User Interactions and Predicting Behaviors for Signals and our customers iWe use personal information for analyzing and predicting business buying behavior or business interests, across websites and devices, and over time. We use personal information to communicate with you about offers, events, services or products offered by us and our partners, and to track engagement. We may combine the personal information we have with third party data, including data that may directly or indirectly identify you, for improving the personalization of services.
  • As required by applicable law, legal process or regulation. We may use all personal information we collect or receive as required under contract, law, legal or financial processes (like audits), and to protect Signals’ legal and contractual rights.
  • To provide reporting and analytics. We may use personal information to create reports (such as performance analytics, statistics, metrics and other details) for our company and for Signals customers about the companies that visit our or their websites, as well as actual or predicted interests for those visitors. We may also use personal information to measure and report on engagement with Signals or our current and prospective customers, by measuring which communications and content are received or viewed through which channels. We may also use personal information to carry out actions requested by our customers, such as combining data with additional data in our possession or provided by customers or using data to retarget specific companies’ users with personalized advertising.
  • For operating our business. We use personal information for billing, account management, invoicing, maintaining security and privacy, as well as other legitimate business interests.

Signals’ use of information received and transferred viaGoogle APIs adheres to Google API Services User Data Policy, including theLimited Use requirements documented at: https://developers.google.com/terms/api-services-user-data-policy#additional_requirements_for_specific_api_scopes.

Cookies and Tracking

Signals and our analytics/service providers use tracking pixels, tags, web beacons, and cookies to collect information. These technologies are used in analyzing trends, administering sites and services, tracking users’ online movements, and to gather demographic information about our user base.

Our sites and services may include social media features.These features may collect your IP address, other device identifiers, and which page you are visiting on a site, and may set a cookie in order to enable the feature to function properly. Your interactions with social media features are governed by the privacy policy of the company providing the feature.

You can control the use of cookies at the individual browser level. For example, you may opt out of Google Analytics by visiting the Google Analytics opt-out page. Please note that disabling cookies may affect your ability to use certain parts of our website or services.

We may use third party marketing cookies to help deliver ads relevant to your interests. These include:

Disabling cookies does not mean you will not receive ads, it only means that ads may be less tailored to your organization’s interests.For more details, refer to out Cookie Policy at https://www.getsignals.ai/cookie-policy .

Some browsers have incorporated “Do Not Track” (DNT)features. Signals does not respond to DNT signals.

How We Share Personal Information

We may share personal information with third parties as described below:

  • Sharing with customers and partners. We share personal information with our customers and partners in order to provide services to our customers. Signals customers and partners may combine the personal information we share with additional data they have for their own business purposes.
  • Sharing to improve ad personalization. We share personal information to create targeting segments to enable organizations to better personalize advertising.
  • Sharing for business purposes. We share personal information for our legitimate business needs. For example, we share information with third party vendors (such as marketing, billing, or service providers), consultants, and other service providers who work on our behalf and need access to personal information to perform their work for us.
  • Sharing for security. We may share personal information for security, fraud prevention, law and policy enforcement purposes, enforcing our policies and terms, and protecting rights, property and safety of individuals or other third parties.
  • Sharing for marketing. Any information you provide for marketing purposes, registering for an event, or otherwise volunteer, may be shared with the other third party(ies) or partner(s) for their own marketing purposes.
  • Disclosures required by law. In certain situations, we may be requested or required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. Signals will disclose personal information where required to do so.
  • Transfer to acquirer or successor entity. If Signals sells a substantial portion of its assets or is acquired, reorganized, merged into another entity, goes out of business, or enters bankruptcy, it is likely that personal information will be one of the business assets transferred in connection with such activity.
  • Sharing with your consent. We may share your personal information for any other purpose with your consent. If you have consented to a specific use of your personal information, you may revoke your consent for future use of your personal information for that purpose by contacting us at Privacy@getsignals.ai.

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How We Protect Personal Information

Signals takes reasonable and appropriate technical and organizational measures designed to protect and secure personal information and prevent its loss, misuse and unauthorized access, disclosure, alteration, or destruction.

Unfortunately, the transmission of information via the internet is not always secure. Although we take reasonable and appropriate technical and organizational measures to protect personal information, we cannot guarantee the security of your personal information.

How Long We Keep Personal Information

Signals retains personal information for as long as necessary to provide or improve its products and services, to comply with our legal obligations, resolve disputes, and enforce our agreements.

Where We Process Personal Information

Signals may transfer, store, or process your personal information in a country outside your jurisdiction, including the United States or any country in which Signals and its agents and service providers have personnel or facilities. The United States and other countries may not have data protection laws that are as comprehensive or protective as those in your country; however, our collection, storage and use of your personal information will at all times be in accordance with this Privacy Notice.

When Signals transfers personal information from the European Economic Area (“EEA”), Switzerland, or the United Kingdom (“UK”) to the United States (or another country), we implement an appropriate data transfer mechanism, such as entering into standard contractual clauses approved by European data protection regulators, or take other measures to provide an adequate level of protection under EEA, Swiss, or UK law.

Your Rights

For Everyone

To exercise your privacy rights, please contact us at Privacy@getsignals.ai. We will verify your identity when needed so we are able to confidently comply with your request, which may include reviewing government identification, and we may be unable to proceed with your request if we are not able to verify your identity.

You have the right to request that we correct or otherwise amend your personal information. If we process your personal information on behalf of one of our customers, we may ask that you work with the customer to amend your personal information.

When you participate in a call or online meeting that is being recorded, you have the right to request that we not record that call or meeting. Please make those requests to the call organizer before or during the call. During webinars or other events that must be recorded, please do not share personal information that you do not want other attendees to view in the chats, Q&A, or similar features.

If we send direct marketing emails to you, we will rely on the legitimate interests basis of processing and include an “unsubscribe” link at the bottom of all of our emails to allow you to object to our use of your personal information for direct marketing. Click the link to unsubscribe and Signals will remove you from future emails within a reasonable amount of time.

California

If you are a California resident

If you are a California resident, the rights described in the “For Everyone” section above apply to you, and you may also exercise the additional rights described in this section below, or designate an authorized agent to exercise these rights on your behalf.

Once per calendar year, you may request that we disclose to you what “Personal Information” as defined in the California Consumer Privacy Act as amended by the California Privacy Rights Act (referred to in a consolidated way as “CCPA”) we collect, use, disclose and sell, and the specific Personal Information we have collected about you in the prior 12 months.

You have the right to request to know more details about the categories or specific pieces of Personal Information we collect (including how we use and disclose this Personal Information), to delete your Personal Information, to opt out of any “sales” (as defined in the CCPA) that may be occurring, and to not be discriminated against for exercising these rights. To exercise these rights please email Privacy@getsignals.ai.

Signals will not sell (as such term is defined in the CCPA) the Personal Information we collect under the CCPA without providing a right to opt out. Please note that we use cookies for advertising and analytics purposes as further described in our https://www.getsignals.ai/cookie-policy.

Europe

If you are in Europe

The rights described in this section apply, in addition to the rights described in the “For Everyone” section above, if you are located in the EEA, Switzerland or the UK. This section does not apply to you if you are located in another country in Europe, and in that case your rights are described in the “For Everyone” section above.

Subject to the exemptions under law, you may have the right to request access or delete your personal information. Under certain circumstances, you have the right to receive personal information that we process about you and transmit that information to another organization, i.e., a right to data portability. You may also request that we restrict or block future processing of your personal information.

Where we previously obtained your consent in order to process your personal information, you have the right to withdraw that consent.

If you would like to exercise any of your privacy rights, email us at Privacy@GetSignals.ai. We will validate these requests and carry out valid requests. If the request is not determined to be valid, we will provide the reasons why it was not determined to be valid, and we will inform you of your options for seeking resolution through a supervisory authority and/or  through judicial remedy.

You have the right to lodge a complaint against us. To do so, contact the data protection authority in the country where you are located.

Personal Information of Children

Signals does not direct Signals sites or services to children under age 16. We do not knowingly collect information from children under 16. If you believe that we may have collected personal information from someone under 16 without required consent, please contact us at Privacy@GetSignals.ai.

Contact Us

If you would like to exercise your privacy rights, please email us at Privacy@GetSignals.ai. If you have questions about our privacy practices or this Privacy Notice you may write to us at:

Signals AI, LLC
Attn: Privacy
1200 Towne Center Blvd.

Provo, UT 84601
USA
Privacy@GetSignals.ai

If you raise a concern regarding your personal information, we will take reasonable steps to investigate and attempt to resolve your concerns.

To contact our Data Protection Officer, please email Privacy@GetSignals.ai.

Changes to this Notice

We may update the terms of this Privacy Notice from time to time in order to ensure it reflects current privacy practices, and to comply with applicable laws.  When we change this Privacy Notice, the updated terms will be available on this page and effective as of the date posted. We encourage you to periodically review this page for the latest information on our privacy practices. Past versions of the policy will be archived and available upon request.

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